Serious Injury & Complex Care Support at Home

Akahoa te aha ko te manaakitanga te mea nui

Supporting people with spinal injuries, brain injuries and complex care needs to live safely, confidently and independently at home.

  • ACC experienced
  • Consistent support workers
  • NZ owned provider
  • Person-centred care
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Specialist support for complex needs

We work alongside people, families and ACC coordinators to provide tailored support for those living with serious injuries and complex care requirements.

Whether transitioning home from hospital or managing long-term needs, our focus is on building confidence, maintaining independence and providing consistent, reliable care.

Who we support

We provide support for people living with:

  • Spinal cord injuries
  • Traumatic brain injuries
  • Neurological conditions
  • Complex physical disabilities
  • High and complex care needs
  • Long-term rehabilitation support


Every support plan is tailored to the individual, their goals, their routine and their whānau.


ACC funded support

Life Plus works closely with ACC and recovery partners to deliver personalised support for people with serious injuries.

If you or someone you care for has ACC funding, we can work with your coordinator to put the right support in place quickly and smoothly.

We understand the importance of consistency, communication and flexibility when working within ACC-funded care.

  • Experienced working with ACC referrals
  • Flexible support aligned to recovery plans
  • Clear communication with all parties involved
Speak to our team about ACC support

How support works

1. Referral or enquiry

You, your whānau or your coordinator gets in touch.

2. We get to know you

We take the time to understand your needs, goals and daily routines.

3. A tailored support plan

We build a personalised plan that fits around you.

4. Ongoing, consistent support

Our team delivers reliable care, adapting as your needs change.


Support that builds confidence and independence

Our goal is to support people to live life on their terms, with the right level of care in place.

  • Supporting a safe transition home after injury
  • Building confidence in everyday routines
  • Maintaining independence where possible
  • Providing reassurance for family and whānau
  • Adapting support as needs change over time

Why choose Life Plus

We combine specialist support with a genuinely personal approach.

Consistency of care
Familiar faces who understand your needs and build trusted relationships.

Person-centred support
Care built around your routine, your preferences and your goals.

NZ owned and locally focused
We understand the communities we work in.

Reliable and responsive
Clear communication and support you can depend on.

Talk to our team
“The support I’ve received through Life Plus has been incredible. My carer feels like part of my whānau, and having someone advocate for me and support me through the ACC process has made a real difference.”
“Thank you for all the mahi you do. You are the best agency I have ever dealt with. Everything is handled so efficiently, and I’m really grateful for all your work and support.”
“Great service, great support and great people. Everyone we dealt with at Life Plus was so kind and empathetic. It was reassuring to know that when things were tough, this support was there to help.”

Frequently asked questions

What support does ACC provide after a serious injury?

ACC may fund a range of supports following serious injury, including home and community support. We work alongside clients, families, and ACC case managers to help put the right support in place.

Yes. We provide specialist support for people living with spinal cord injuries, helping them transition home safely and maintain independence in their own environment.

Support can often begin shortly after discharge, depending on individual needs and ACC approvals. Our team works to ensure support is in place as smoothly as possible.

Support can be short-term, long-term, or evolve over time. Care plans are flexible and designed to adapt as needs change.

Absolutely. We work in partnership with families and whānau, recognising the important role they play in recovery and ongoing support.

Life Plus provides Serious Injury & Complex Care support across New Zealand. Please contact us to discuss support in your area.

Talk to us about support

Whether you’re making a referral or exploring options, our team is here to help.
Fill out the form or call 0508 543 369.

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